The Grievance Redressal Cells have been set up to observe the following general principles:
- The Campus Community should be made fully aware of the grievance redressal mechanism.
- Every grievance from the student/staff should be registered and acknowledged.
- As a matter of general rule no grievances should be pending beyond the limit of three months.
- The Chairman & Member - Secretary of the respective Grievance Redressal Cell should make himself/herself freely available to hear the grivances personally, at least once a week at fixed timings.
Powers and Functions of GRCS
- To entertain written and signed complaints and petitions of students/staff in respect of matters directly affecting them individually or as a group.
- To enquire into the grievances, and make recommendations and report the concerned authorities - VC, Academic Council & Executive Council for redressal or suitable action.
- To recommend appropriate action against complainant, if allegations made in the documents are found to be baseless.
Grievance Redressal Cell : Students
- Senior Most Dean of the Faculties - Chairman
- Dean of Students Welfare - Member
- Dean of the Faculty Concerned(special invitee) - Member
- Proctor - Member
- Two Nominees of the VC including one Woman Teacher - Member
- One Teacher representing SC/ST/OBC - Member
- Assistant Registrar(Academic) - Member Secretary
Grievance Redressal Cell : Teachers
- Senior Most Dean of the Faculties-Chairman
- Two Senior Most Professor - Member
- Senior Most Associate Professor - Member
- Senior Most Assistant Professor - Member
- One Teacher representing Woman Teacher - Member
- One Teacher representing SC/ST/OBC - Member
- Assistant Registrar(Academic) - Member Secretary
Grievance Redressal Cell : Non-teaching Employees
- Senior Most Dean of the Faculties-Chairman
- Deputy Registrar(Admin) or his nominee - Member
- Assistant Engineer - Member
- Senior Most Assistant Registrar - Member
- Senior Most Woman employees - Member
- One Employee representing SC/ST/OBC - Member
- Senior Most Section Officer - Member Secretary